Retail Sales Assistant

Job Description

Retail Assistant

Cultural Centre, temporary assignment 22^nd September 2025 to 20^th October 2025, £13.85 per hour plus holiday accrual

Our client is a leading centre in the cultural and creative world, which aims to bring entertainment to all corners of the UK. They are looking for a Retail Assistant on a temporary basis. The work pattern could be part time hours (for instance 3x 6 hour shifts per week including weekends) or full time hours (5x 8 hour shifts per week including weekends.

Reporting to the Manager, responsibilities will include:

• Offering face to face customer service, ensuring high standards at all times
• Promoting and maximising sales through offering in depth product knowledge and proactive selling
• Helping with the management and stock replenishment of the shop, ensuring that shop displays are full and visually appealing – including cleaning and tidying displays
• Taking customer orders and maintaining the customer order system
• Processing and despatching online orders as required
• Assisting in maintaining the accuracy of the EPOS system by accurately processing stock at the point of sale, when completing customer returns, markdowns or price changes
• Ensuring that stock is stored safely and neatly
• Reconciliation of cash, cheques and credit/debit cards at the end of the day and running relevant reports
• Opening or closing the shop when needed
• Promoting and supporting diversity and inclusion in all activities
• Acting in accordance with environmental sustainability plans and approach at all times

Experience needed:

• Experience of working in Retail or similar environment
• A proactive and customer focused approach
• Experience of working with EPOS systems – they use Advanced Retail and training can be given
• Selling skills
• Experience of using Microsoft Office (M365) and databases

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