Job Description
Receptionist
Property Management Company, Permanent, Central London, up to £28,800
Friendly, well-established Property Management Company, based in Central London requires a Receptionist. Working hours are Monday to Friday 8:00am to 4:30pm with a 30 minute lunch break.
You will be working in one of their properties which is a mixed use occupancy with commercial and residential.
Reporting to a Senior Property Manager, the main responsibilities are:
- Welcome guests, meeting and greeting
- Notify appropriate people that a visitor has arrived to see them
- Keep track of the people arriving for appointments and when they leave the building
- Provide guests with refreshments as they wait
- Answer the phone and directing calls
- Maintain calendars for appointments and schedule meetings
- Use the CAFM system
- Sort post and distributing correspondence
- Monitor building portal announcements to see if there is any interruption to the organisation
- Plan travel arrangements as and when required
- Arrange couriers
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintain security by following safety procedures and controlling access via the reception desk
- Liaise with Facilities Manager regarding Health & Safety compliance within the building
- Liaise with contractors who are attending the building to enact any works
- Provide a brief weekly handover report on the building & any upcoming activities
Skills and experience needed:
- Pleasant welcoming demeanour with the ability to deal with emergencies in a timely and effective manner, while streamlining office operations
- MS Office literate with knowledge of a CAFM system
- Minimum one year’s experience in reception/admin role which could have been gained while studying
- Calm and efficient when dealing with visitors
- Educated to minimum GCSE standard
- Flexible and a good team player
- Good attendance record
- Can work on own initiative
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