Senior Client Services Administrator

  • 2 weeks ago

    Job Description

    Senior Client Services Administrator with Italian, Private Wealth Investment Company, Permanent, £30,000-£40,000

    Established, independent Trust and Corporate Services Provider, which also provides accounting and tax services to Private Clients is looking for a Senior Client Services Administrator in the Corporate and Fiduciary Client Services team, ideally Italian speaking. This is a full time and permanent position based in London.

    Duties and Responsibilities:

    • Take responsibility for the day-to-day administration of a portfolio of clients (including corporate entities, trusts and foundations)
    • Ensure statutory compliance is met and provide outstanding client service
    • Act as first point of contact for clients, building and maintaining a relationship with them, providing support and a high level of client service.
    • Set up legal entities
    • Maintain company files and statutory records
    • Ensure all activities are compliant with relevant laws, regulations and company policies
    • Keep updated with regulatory and statutory changes
    • Prepare invoices, payments, contracts, and any other documentation
    • Keep all financial records up to date, liaising with the accounting team
    • Liaise with third parties such as accountants/auditors, legal advisors and bankers to enable the efficient management of the clients’ activities

    You will have:

    • Ideally a university degree in Economics, Finance, Law or a professional equivalent (e.g. STEP, ICSA)
    • Minimum 3 years’ experience working within the Trust and Corporate Service Provider (TCSP) industry
    • Client service experience
    • Word, Excel and Outlook
    • Good working knowledge of software applications commonly used by TCSPs
    • Fluent English and, ideally, Italian
    • A keen eye for detail
    • Strong organisational skills
    • Methodical and organised
    • Excellent verbal and written communication, with good interpersonal skills
    • Professional integrity and a positive attitude
    • Strong, motivated team player
    • Client driven and commercially aware
    • Can work independently and be self-motivated
    • Strong work ethic and a flexible attitude to work
    • Able to work under pressure, prioritise and observe strict deadlines
    • Professional approach to building relationships with clients, third parties and colleagues
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