Retail Supervisor Manager

  • Contract
  • 2 days ago

    Job Description

    Retail Supervisor Manager, Museum, West London, Part Time, Temporary, £17.00 per hour plus holiday pay accrual

    Our client a world-renowned Museum based in West London requires a part time Retail Supervisor Manager. You would need to be available for all or some of the following shift dates, mainly day shifts: 8th, 9Th, 10th, 11th, 15th, 16th, 17th, 18th, 21st, 23rd February

    Main Duties and Responsibilities

    • Provide high standards of service to help maximise sales for the museum shops
    • Motivate and line manage retail team
    • Duty manage shifts
    • Provide an efficient and high standard of service to all the museum’s customers
    • Help to create and maintain retail visual merchandising standards
    • Update daily, weekly and other regular sales reports and KPI documents and conduct the cash count
    • Maximise sales through excellent product knowledge, inspiring team to share in this
    • Operate the tills in a secure and efficient manner, ensuring secure cash handling at all times
    • Ensure that the shops are kept clean and tidy, and that stock is regularly replenished
    • Ensure shop procedures are carried out

    Key skills and experience required

    • Demonstrable retail line management experience, gained in a fast-paced environment
    • Ability to enthuse, lead and motivate and inspire others through excellent communication and strong interpersonal skills
    • Ability to build strong relationships at all levels internally and externally and shows a willingness to collaborate with and support others
    • Aptitude and passion for delivering an exceptional customer experience, creating and maintaining a strong customer service culture
    • Organised & able to prioritise managing tasks simultaneously and perform under pressure
    • Ability to ensure that the museum’s reputation for high standards of presentation is maintained; an interest and aptitude for visual merchandising and display
    • Experience meeting and exceeding revenue & KPI targets & motivating others to too
    • Strong attention to detail, with good financial acumen – ability to interpret data and manage stock processes

     

     

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