Retail Assistant

Job Description

Retail Sales Assistants

Arts & Heritage, London, £13.15 p/h plus holiday pay accrual.

High profile Museum requires reliable Retail Sales Assistants for some temporary shifts. 

The main duties of the Retail Sales Assistant role are:

• Welcome and positively engage every customer
• Maintain visual merchandising standards across the shop
• Help exceed all retail sales targets
• Fully answer customer enquiries in a calm, professional manner, calling on support of the management team when appropriate
• Take pride in one’s appearance and personal presentation
• Operate the EPOS system in a secure and efficient manner
• Work as part of a team in a positive manner
• Responsible for health and safety and welfare of staff and customers, ensuring compliance with policies
• Conduct regular stocktakes
• Assist with deliveries
• Ensure that the shop is kept clean and tidy, and that stock is regularly replenished

Skills and experience

• Experience of working in a retail environment, or similar
• Confidence and ability to proactively sell in very busy environments and exceed target
• Excellent interpersonal skills, with a passion for delivering great customer service
• Good visual merchandising skills and excellent recall of product knowledge
• Flexible approach to a range of retail tasks, e.g. fulfilling online orders and stockroom duties
• Team-spirited