Duty Manager

  • Contract
  • 1 month ago

    Job Description

    Duty Manager, Museum, West London, Part Time Temporary Role, £17 per hour plus holiday pay accrual

    Our client a world-renowned Museum based in West London requires a Duty Manager. This role requires you to be available for the following dates, 4.30pm – 8.30pm; 9 November, 16 November, 23 November, 30 November, 7 December, 14 December, 21 December, 28 December, 4 January.

    The main duties of the Duty Manager role are:

    • Follow opening and closing procedures working closely with other key delivery teams
    • Compile the daily planner for Visitor Experience Assistants and ensure that all essential positions are staffed
    • Deliver formal and informal 1-2-1 discussions with permanent visitor experience assistants
    • Confidently lead health and safely, emergency and business continuity procedures as part of the museum wide response team
    • Plan and deliver motivating and informative daily briefings to assistants, enabling the team to deliver the best service to visitors
    • Coordinate additional visitor related programmes or events, working collaboratively with activity leaders, events managers and the facilities team
    • Troubleshoot technical issues with exhibitions displays and equipment used by the department
    • Any additional duties which are required by the museum’s exhibition or event, changing operational processes or updated procedures following briefing or appropriate training

    Skills and experience required :

    • Supervisory experience in museum environment.
    • Working in a busy customer orientated retail environment.
    • Strong communication skills and excellent customer service skills.
    • A passion for providing good customer service.
    • The ability to work as part of a team, in a team leader capacity.
    • Visual merchandising experience.
    • A knowledge of, and interest in, design would be a distinct advantage

    This is a lovely place to work. Apply now!

    Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

    Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency

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